Payment Method
At Furande, we aim to provide secure and transparent payment options for our customers. This Payment Methods Policy explains which payment methods are accepted on https://furande.com, how payments are processed, and what customers should expect when completing a purchase.
By placing an order on our website, you agree to the terms outlined in this policy.
1. Store Information
Store Name: Furande
Website: https://furande.com
Products Sold: Hoodies, Sweaters, T-Shirts
Customer Support Email: support@furande.com
Support Hours:
8:00 AM – 7:00 PM (EST), Monday – Saturday
2. Accepted Payment Methods
At this time, Furande accepts only the following payment methods:
- PayPal
- Venmo
No other payment methods are currently supported.
3. PayPal Payments
PayPal is a secure and widely used payment platform that allows customers to complete purchases using:
- PayPal balance
- Linked bank accounts
- Linked debit or credit cards (as supported by PayPal)
When selecting PayPal at checkout:
- You may be redirected to PayPal to complete payment
- Payment is processed according to PayPal’s terms and security standards
Furande does not have access to your full financial details when you use PayPal.
4. Venmo Payments
Venmo is available as a payment option for eligible customers.
When paying with Venmo:
- You must have an active Venmo account
- Payment authorization is handled directly by Venmo
- Transactions are subject to Venmo’s terms and conditions
Venmo payments are processed securely, and Furande only receives confirmation of successful payment.
5. Payment Currency
All transactions on furande.com are processed in U.S. Dollars (USD).
If your PayPal or Venmo account uses a different currency, currency conversion may be applied according to the provider’s policies.
6. Payment Authorization & Order Confirmation
Orders are not confirmed until:
- Payment is successfully authorized
- The transaction is completed by PayPal or Venmo
Once payment is confirmed:
- You will receive an order confirmation email
- Your order will enter processing according to our Shipping Policy
If payment authorization fails, the order will not be processed.
7. Payment Security
Furande prioritizes payment security.
Important points:
- We do not store credit card or bank account details
- All payments are processed through secure third-party providers
- Transactions are protected by encryption and fraud prevention systems
Your payment information is handled directly by PayPal or Venmo, not by Furande.
8. Failed or Reversed Payments
If a payment:
- Fails
- Is reversed
- Is flagged for review by the payment provider
The order may be:
- Placed on hold
- Canceled automatically
In such cases, customers may place a new order once payment issues are resolved.
9. Refunds & Payment Methods
Refunds are issued according to our Return & Refund Policy.
Key points:
- Refunds are sent to the original payment method
- PayPal refunds return to the PayPal account used
- Venmo refunds return to the Venmo account used
- Refund processing time: up to 12 days after approval
Furande cannot redirect refunds to a different payment method.
10. Taxes & Additional Charges
Applicable taxes, if any, are calculated and displayed at checkout before payment is completed.
Furande does not charge:
- Payment processing fees
- Additional transaction fees
Any fees imposed by PayPal or Venmo are governed by their respective policies.
11. Payment Method Availability
Furande reserves the right to:
- Add or remove payment methods at any time
- Temporarily disable payment options due to technical issues
Any changes will be reflected on the website at checkout.
12. Contact Us
If you have questions regarding payment methods or payment issues, please contact us:
Email: support@furande.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday